Last updated: October 13, 2026
If you already had a Pipeline account before that date, this version applies to you from October 27, 2026, and the previous version applies until then. Write to cameron@getpipeline.app if you would like a copy of the previous version.
Pipeline is a networking platform for students, the organizations they belong to, and the alumni, parents, and others who offer to help them. It is operated by Pipeline Network LLC, a Virginia limited liability company ("Pipeline", "we", "us"). These Terms of Service ("Terms") are a binding agreement between you and Pipeline. You can reach us any time at cameron@getpipeline.app.
By creating an account, signing in, requesting or saving a card, submitting a form on our website, or using Pipeline in any other way, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use Pipeline. If you use Pipeline on behalf of an organization, such as a student organization, an alumni chapter, or a parent group, you also agree to these Terms for that use and confirm you are allowed to act for it.
You must be at least 16 years old. If you are under 18, you confirm that a parent or guardian has reviewed these Terms with you and agrees to them. You must provide accurate information and keep it current. You may not use Pipeline if you have previously been removed from it for violating these Terms.
You are responsible for your account and everything that happens under it. Keep your password private and let us know right away at cameron@getpipeline.app if you believe your account has been accessed without your permission. You may not sell, transfer, or share your account.
Pipeline helps you organize professional relationships and helps students and the people willing to help them find each other. Pipeline is a tool, not a promise of results. We do not guarantee that using Pipeline will lead to any reply, meeting, interview, job, referral, or other outcome. Nothing in Pipeline is legal, financial, or career advice.
Pipeline connects people. It does not employ, endorse, supervise, or vouch for any user, alum, parent, mentor, or organization, and it is not a party to what they say or do with one another. We do not run background checks and we do not verify anyone's identity, employment, or statements. You are responsible for your own conversations and meetings, online and in person. Use the same judgment you would with anyone you meet professionally.
You own the content you put into Pipeline: your contacts, notes, drafts, goals, and everything else you create ("Your Content"). You give us a limited license to host, store, process, back up, and display Your Content solely to operate and improve the service for you. We do not sell Your Content, use it for advertising, or use it to train AI models.
You are responsible for Your Content. When you save information about another person, you confirm that you may lawfully store and use it. Save professional contact information gathered through normal networking, and treat it with respect.
Shared pools. If you join an organization on Pipeline, you can choose to submit contacts or insights to that organization's shared pool. Anything you submit to a pool becomes visible to that organization's approved members under the direction of its officers, and it may remain in the pool after you leave the organization.
Officers. If you create or manage an organization, or add a list of people to it, you confirm that:
Officers are responsible for reviewing submissions and managing their organization's membership. Pipeline provides the tools; each organization is responsible for the information it adds and for how its members use it. We may remove a list, a card, or an organization that puts people or the service at risk.
If you have a card. Saving a card does not create an account. What you mark yourself as open to is an offer of goodwill, not a commitment: you are never obligated to reply to, meet, refer, or help anyone. You can change or remove your card at any time.
If you can see cards. Cards are shared with you so you can build a genuine relationship with that person. Contact people respectfully and take no for an answer. Do not copy, export, or share card information outside the organization, and do not use it for sales, paid recruiting, fundraising, political messaging, or bulk messaging.
If you invite a mentor, you choose to share your networking activity with them as described in the Privacy Policy, and you can stop at any time. If you are a mentor, you agree to keep what you see confidential and to use it only to help that person.
If you connect a Google account, you authorize Pipeline to send email that you compose or schedule, from your address, using Google's send-only permission. We never read your inbox. Every message sent through Pipeline is your message: you are responsible for its content and for complying with applicable law, including laws about unsolicited email. Do not use Pipeline to send bulk or automated unsolicited messages. You can disconnect your Google account at any time in Settings.
Pipeline also sends a small number of service emails itself. They are listed in the Privacy Policy.
Pipeline's Coach and drafting features use artificial intelligence to suggest text and guidance. Suggestions can be wrong, incomplete, or a poor fit. Review everything before you send it or rely on it. You are responsible for what you actually send. AI features have usage limits, and we may change how they work, their limits, or their availability at any time. If you supply your own AI provider key, you are responsible for that provider's fees and terms.
Pipeline may host or promote events and programs, such as networking bootcamps. Signing up to hear more does not guarantee you a place. An event may have its own terms, fees, and rules, which will be given to you before you commit. You attend any event at your own risk and are responsible for your own conduct there.
Pipeline offers a free plan and a paid Premium subscription. Premium is currently $10 per month, billed through Stripe. Subscriptions renew automatically each month until you cancel. You can cancel any time, and cancellation takes effect at the end of the current billing period. Except where the law requires otherwise, payments are not refundable and we do not give credit for partial periods. We may change prices with at least 30 days notice; the new price applies from your next renewal after the notice. We may also change what is included in each plan.
Do not misuse Pipeline. In particular, you agree not to:
We may investigate violations and may remove content, suspend, or terminate accounts that put the service or its users at risk.
Pipeline works with third party services, including Google (sign in and email sending), Stripe (payments), AI providers (Coach and drafting), and our hosting and infrastructure providers. Their terms apply to their services. We are not responsible for third party services, and outages or changes on their side may affect Pipeline.
You can delete your account at any time in Settings. Deletion removes your account and Your Content as described in the Privacy Policy, except content you submitted to an organization pool, which the organization keeps. We may suspend or terminate your account if you violate these Terms, if the law requires it, or if we discontinue the service; where reasonable, we will give you notice so you can export what is yours. Sections 4, 5, 16, 17, 18, 20, and 21 survive termination.
Pipeline is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error free, or secure, or that content, including AI suggestions, cards, and anything other users tell you, will be accurate or reliable.
To the fullest extent the law allows: Pipeline and its members, managers, and personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost opportunities, arising from or related to your use of the service. Our total liability for all claims together is limited to the greater of fifty dollars ($50) or the amount you paid Pipeline in the twelve months before the claim.
Pipeline is not responsible for the conduct of any user, organization, or other person, online or in person. To the fullest extent the law allows, you release Pipeline from claims arising out of your dealings with other people you meet through the service.
Some jurisdictions do not allow certain limits, so parts of this section may not apply to you.
You agree to defend and hold Pipeline harmless from claims and costs, including reasonable attorney fees, arising from Your Content, your messages, information you or your organization add to Pipeline, or your violation of these Terms or of someone else's rights.
We may update these Terms as Pipeline evolves. If a change is material, we will give notice in the app or by email before it takes effect. Continuing to use Pipeline after a change takes effect means you accept the updated Terms. The "Last updated" date above always reflects the current version.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law rules. Before filing a claim, contact us at cameron@getpipeline.app and give us 30 days to work it out with you informally. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Virginia, and you consent to their jurisdiction. Each side pays its own attorney fees unless the law says otherwise.
These Terms and the Privacy Policy are the whole agreement between you and Pipeline about the service. If a court finds part of these Terms unenforceable, the rest stays in effect. If we do not enforce a term, that is not a waiver of it. You may not transfer your rights under these Terms; we may transfer ours as part of a merger, acquisition, or sale of the business. These Terms do not give rights to anyone other than you and Pipeline.
Questions about these Terms: cameron@getpipeline.app.
See also: Privacy Policy